Difficult Donors (It's Not Your Fault!)

Nov 15, 2017
 

This month, in Fundraisers' Monthly, we're getting really real.

We're talking about difficult donors. (booooo!)

Our awesome member, Alex, said:

"Every fundraising training/book/etc. seems to operate on the assumption that all donors are warm, trusting, altruistic teddy bears that are full of love and sunshine."

It's true. There is a lot of sunshine, roses and sickeningly sweet talk in fundraising.

Nancy and I are guilty of this, too. We like to say - when you're generous, you can't be mean - when you're giving, you can't be angry. But that's just not always true.

Sometimes, people - even generous people who are giving away their hard-earned money for a damn good cause - are just plain rude.

And fundraising is 1000% percent a people business, so, here it is, the really real truth about fundraising:

You will absolutely meet and have to deal with a few jerks. (I'm sorry for this and I'm sending you an e-hug right now.)

More than a few people will hang up on you (ah, the joys of cold...

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